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Group Fitness Memberships

 

- Group Fitness Memberships are charged weekly, each Thursday.

 

- A PDF file of the Direct Debit Service Agreement is emailed to when your group fitness membership is created, you received this email from ‘Go Cardless’.

 

- Group fitness memberships can be paused for a maximum of 4 weeks per year, 1 weeks notice is required by email (memberships@beingactivefitness.com.au).

 

- There are no class carry overs on '3 classes a week' memberships.

 

- 10 Class Packs must be used within 3 months or they expire, there are no carry overs. these will automatically renew when they run out and deducted from your nominated bank account

 

- Your membership carries the standard 10 day cooling off period

 

 

Booking Cancellation Policy – For PT & Group (3 a week pack or pay as you go)

 

- Bookings cancelled within 2 hours of the scheduled start time will still be charged.

 

- You are required to book in/cancel your own group fitness classes, you can do this via the client portal of this website. You will be given instructions on how to use this platform upon joining.

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- Any classes that don't have bookings 12 hours prior to commencement will be cancelled

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We ask for Courtesy

 

- Treat Staff and Equipment with care and respect, failure to do so may result in your membership being terminated

 

- Clean down what you use

 

- We wont tolerate equipment being left out or unclean, return what you use to the racks after you have cleaned it.

 

- Please ask for help if you don’t know how to use equipment, we are here to

 help you be successful.

 

- If you see something broken, please tell us so we can fix it.

 

- Photography/Video Policy: please be aware of those around you, and be aware that by taking a photo where another person may be visible in the shot, can make them very uncomfortable, please just ask for permission first and remember the gym is here to be shared.